Service & Support

Let us look after your equipment

With over 20 years’ experience servicing and repairing you can be assured that your system is in safe hands. The independent services we offer include system relocation, maintenance visits, parts and consumables, and break down interventions.

Dektak Stylus Profiler Services

Our team has over 20 years’ experience servicing and repairing Veeco Dektak stylus profilers. We offer a range of repair and maintenance services, including system relocation, maintenance visits, parts and consumables, and break down interventions.

Preventative Maintenance

We can offer single visits or service contracts tailored to your needs to keep your tool in optimum condition.

Break-Down Intervention

If you are having a problem with your Dektak stylus profiler, we can provide support. We can visit you or you can choose to have the defective unit shipped to us for repair. We can often provide loan units while systems are being repaired.

Spare Parts / Consumables

We stock a large range of parts for Dektak Profilers including Styli for Dektak 3 Series, V Series, and Dektak 6, 150 and XT models.

Upgrades / Trade-in

We offer a wide range of upgrades of your existing systems, including PC’s, zoom optics, colour camera etc. However as your applications needs increase your old profiler may not be up to the job so why not consider trading in your existing tool for a new KLA model, these tools offer the largest Z range (1.2mm), low force 0.03 to 15 mg, 2 micron Styli etc all as standard features.

AFM Services

Servicing, repairs, upgrades and accessories for Bruker and Digital Instruments Dimension and MultiMode AFM systems. Our independent team has multiple years of experience providing maintenance and breakdown cover for AFMs. We can also provide a comprehensive range of spare parts.

Servicing, Maintenance [&] Repairs

As independent service providers, we can offer a wide range of repairs and maintenance for Dimension and MultiMode systems from Digital Instruments and Bruker. Whether your AFM system has broken down and requires repairs, or you are looking for regular servicing and preventative maintenance for an unsupported system, our experienced team can help. Our technical specialists can provide on-site visits to diagnose and repair faults and perform maintenance, or we can perform maintenance on systems in our dedicated service lab.

Upgrades, Accessories [&] Spare Parts

We offer a wide range of AFM upgrades and spare parts for Dimension and MultiMode AFM systems. We can provide upgrade modules for SCM and CAFM, Quadrex and NanoScope 4 controllers, and Signal Access Modules. Our comprehensive range of spare parts includes AFM scanners, cables, controller power supplies and cooling fans, vacuum pumps, DAFMCH cantilever holders, and replacement trackballs. Full installation and training services can be provided.

MultiMode [&] Dimension Windows 10 Data Stations

Upgrade a legacy AFM with a Windows 10 data station. Compatible with Dimension 3000, Dimension 3100, Dimension 5000 and Multimode AFMs, and NanoScope 5 and NanoScope 6 software versions. Video support for AFM vision systems is fully integrated. Featuring fast, modern PC hardware, with full USB and networking capabilities, a Windows 10 data station can extend the life of an AFM, and simplify support and operation. Windows 7 based data stations are also available.